Grapes of Wrath-Fiction vs. Non Fiction essays

Grapes of Wrath-Fiction vs. Non Fiction essays A portrait of the bitter conflict between the powerful and the powerless, of one man's fierce reaction to the injustice of the time, and of a familys quiet, forbearing strength, The Grapes of Wrath is a landmark of American literature, one that captures the horrors of the Great Depression and the Dust Bowl as it probes into the very nature of equality and justice in early twentieth century America. In the epic tale of the Joad familys migration from the terror floating in the midst of the Oklahoma Dust Bowl to the Eden of California, John Steinbeck depicts the lives of ordinary people striving to preserve their humanity in the face of social and economic desperation. When the Joads lose their tenant farm in Oklahoma, they join thousands of others, traveling the narrow concrete highways toward California and the dream of a piece of land to call their own. Each night on the road, they and their fellow migrants recreate the past, and rather, faraway society where leaders are chosen, silent standards of privacy and generosity evolve, and passion, violence, and malicious rage erupt (Bender, 20-25). Published in 1939, John Steinbeck's novel The Grapes of Wrath drew attention to the hardships faced by the "Okies": poor farmers who moved from the Dust Bowl area to California in search of work. While writing the book, John Steinbeck visited Bakersfield, California and based his book on Arvin Federal Government Camp, which he portrayed as "Weedpatch Camp." (Owens, 5). The camps solemn yet radical atmosphere, combined with the plight of Americas Great Depression bestowed onto the story a pungent perspective to that unforgettable time period. The camps history began in 1935 and lasted until 1940, when over one million people left their homes in Oklahoma, Texas, Arkansas and Missouri to escape the wind, dust, and drought caused by the monstrous Dust Bowl (Fanslow, 2). They quickly set out for Cal...

Attentional Deficit, Alcoholism, and P300 Amplitude essays

Attentional Deficit, Alcoholism, and P300 Amplitude essays Two of the largest issues concerning youth in the United States today are psychiatric illness and drug abuse. Increasingly large numbers of young people are being diagnosed with various neurological problems, such as depression, learning disabilities, and behavioral problems. In fact, the incidence of children diagnosed with ADHD, or attention deficit hyperactivity disorder, has risen from 4.4 million in 1997 to six million today. Drug use and abuse amongst young adults is also on the rise, with alcohol second only to cigarettes as the drug most commonly abused by teenagers. This paper will explore the neurological properties behind attention and alcohol abuse in relation to deficiencies in cognitive functioning; specifically that of working memory and attentional processing. Such deficiencies are validated by decreased amplitude at positive 300 ms (P3). in the measurement of event-related potential for certain cognitive tasks. These shared properties, along with other psychological evidence, show a possible correlation between ADHD and alcohol abuse, and consequently reveal many implications involving diagnoses and treatment of such disorders. One article that is particularly relevant to these issues is "Meta-Analysis of P300 Amplitude From Males at Risk for Alcoholism," by John Polich, Vicki E. Pollock, and Floyd E. Bloom. Since P3 amplitude is dependant on many variables and is therefore very hard measure in an experimental setting, this article is basically an analysis of numerous studies, all if which include testing for correlations between abnormal waveforms at P300 ms. and risk for alcoholism. In addition, all the studies reviewed in the article are concerned with the comparison of P3 measurements in control subjects and sons of alcoholics; this criterion was instated given that the only conclusive information available at the time (the article was published in 1998) regarding genetic risk for alcoholism related to...

Communication in Economics Essay Example | Topics and Well Written Essays - 1000 words

Communication in Economics - Essay Example The economists on the other hand estimated that that over 10 million dollars are spent each year as an average payment package for the chief executives in only big companies. The economists believe that the people who are on the receiving end of this kind of enormous transfers of the shareholders end ironically want the CEOs to continue. The economists have put it across that letting the excessive pay escalate every year badly hurts the already battered reputations of the American chief executives and from their point of view the silence has been very baffling. The economists also believe that there should be an inter4nal pay equity in every single company so that to avoid this perception that there are better people in the highest realms of business. The economists have also clearly said that with all the scandals that have been occurring in the recent past the CEOs only care about themselves and the idea that they create wealth for their shareholders is seen as the most ridiculous thing. This is true since most of them do not actually do the physical work themselves but their employees do the work and hence they are the ones who have created wealth for the shareholders from the type and the quality of service they provide. The economists further believe that without the presence of the lower level employees the CEOs would not have the companies at all because they would really have an awfully hard time in doing all the company's' jobs at once. Another very interesting issue is that the CEOs in America suggest what they would like to receive as their payment package. It then gets to the human resources person who later gets a consultant and it works so well that the CEOs get what they had implied or what they think they deserve. This makes the CEOs be highly respected by their peers. The economics think that it would be very fair if all the people were paid the salaries that they think they deserve by the companies that they work for. Since paying the CEOs hefty amounts of money leaves the economists wondering what about the people who have impacted the CEOs lives and the teachers who taught them the basic math and even reading. This people do not make millions in a year but they have helped in the creation of who the CEOs are today and if given a chance every one of these people who have worked tirelessly would like to make millions as the CEOs do but it just can't happen. (Noah, September, 1991) The economists suggest that the society has been playing a significant role in allowing the CEOs get much more power than anyone else and they assume that they deserve the credit for building their million dollar companies. The CEOs however play an insignificant role in sustaining the companies and in most instances they do not have to make as many decisions as the board members do or as much work as the secretaries. All the actually do is simply watch and monitor the stock prices and clearly ensure that they are still earning at least a seven digit salary. The boards on the other hand have been made to accept the logic that the CEOs should be in the top half in their pay and if it is not so this leaves an implication to the to the general public

Evidence Based Practice Coursework Example | Topics and Well Written Essays - 250 words

Evidence Based Practice - Coursework Example The implication is that evidence-based practice requires the clinicians to stay in touch with modest research literature and also use the information in their informed clinical decision-making processes. Moreover, EBP entails weighing values of the research evidence in relation to the clinical data and also taking into consideration the client’s informed consent. The bottom line is that clinicians should to identify what the literature recommends as the best practices and also sharing the knowledge with patients. During an emergency situation, evidenced based practice may be implemented in case a clinician has new information on how to manage and handle the health condition. Therefore, the staff plays a significant role in linking the clinical practice to the changes in the clinical research. In fact, emergency settings require more of evidence-based practice since research always bring new methods and strategies of handling health care situations and they might be even more effective than the traditional methods. According to Melnyk and Overholt (2014), clinicians engage in evidence-based practice in emergency setting when assessing wounds, injuries or other medical conditions that might require a high level of clinical

Free Speech on college campuses Essay Example | Topics and Well Written Essays - 500 words

Free Speech on college campuses - Essay Example said in his essay On Liberty in Utilitarianism Etc, people, in this case, students should be given the "fullest liberty of professing and discussing, as a matter of ethical conviction, any doctrine, however immoral it might be considered." (Mill, John Stuart, 1910) Voltaire was even more specific on the issue of freedom of speech when he said "I disapprove of what you say, but I will defend to the death your right to say it" (Voltaire 1906). The freedom of speech takes on a more urgent and important role inside the school campus. First, it serves as medium for sharing of ideas and knowledge, second, it facilitates decision-making, and third, it clarifies issues and helps facilitate changes for the better. When students are allowed to freely express themselves, the learning process becomes more dynamic and pro-active. Since everyone is free to present their ideas and challenge the ideas of others, academic discussions become more interesting and liberating. On the other hand, controlling and curtailing the freedom of speech in the campus tends to stifle and kill the natural creativity of the students. Who would want to present their ideas if these ideas will only be subjected to censorship? Yes, it is true that the freedom of speech inside the campus requires a lot of tolerance to nonsense, idiosyncrasy and bad taste but these are just small prices that we all have to pay to make the learning process more dynamic. Beside s, according to the Court in the case of Roth v US 354 US 476 (1957), any person who feels that he or she is maligned by the obscenities uttered by another person has the right to go to Court for redress. When it comes to decision-making, freedom of speech is very important. Note that a decision made in the campus without proper consultation among the concerned students can lead to a lot of protests. A school that makes decisions without really knowing what the students want is putting itself in a very compromising position. If we recall the

Impact of Culture on Health Essay Example for Free

Impact of Culture on Health Essay * What do we mean by culture?   * Culture is one of those concepts that most people seem to intuitively grasp, yet cannot define clearly. * The process of categorizing groups of people as others (other than one’s own group) is a common feature of the way human beings think, and it forms a part of the whole phenomenon we think of as culture. * There other uses of the term culture that can confuse the situation – for example, saying someone is more cultured than the other, referring to some concept of high/elite culture, expressed through personal manners, education and knowledge, involvement in or familiarity with artistic activities such as opera, modern art, calligraphy, dance or theater – that is contrasted to pop culture. * Definitions they share the basic components, existing as a kind of whole and links many kinds of aspects of life and social structure within a group or society; it refers to the relationship between what people know and believe and what they do; it is acquired and shared, more or less, among members of the group or society and transmitted to members of the group/society over time. * The Classic Definition: Cultures is said to be that complex whole which includes knowledge, belief, art, morals, custom, and any other capabilities and habits acquired by man as a member of society (E.B Taylor, 1871) * The Symbolic Definition: Human culture is a kind of symbolic text, in which behavior, objects, and belief interact together in a kind of ongoing dramatic production that represents issues and concepts of meaning fr a particular society * Members act as characters in this grand drama and what goes on (plot) only makes sense in reference to an underlying interpretive framework. * Culture as an Ideology: Equate the concept of culture to a kind of dominant ideology or to beliefs, social institutions, practices, and media representation associated with particular configurations of power. * Discourse at any point is linked with a configuration of power and the rules for interpreting what is or is not a valid statement. * Culture Materialist Definitions. Viewing culture primarily as a system of belief, practice, and technology directly tied to economic activity or to the adaptation of a people to a particular physical environment. * Linguistic Definition: thinking of a culture as a type of language. Speakers of the language may use differently, to create slang, irony, humor, or even poetry OR they make break the rules to create a particular effect. BUT it is still the same language and underneath the language is some shared base of understanding about the nature of existence and day-to-day life. * Mental or Cognitive Definitions: Construct of culture as something primarily in the mind of people within a particular group, a kind of shared conceptual framework that organizes thought and behavior. From this perspective, culture is not so much about what people do, but abo ut what they think and how that determines what they do. * Culture and Biocultural: Think of culture in relation to the human condition is to understand humans as biocultural. It is something that is imposed on the biological world by a society or group of people who have, over many years, developed a system of beliefs and practices. * How can we define the people who share a particular culture? * Is it a political definition? (most cases no) Is it a geographic boundary? A social boundary? Is it religion? * Culture is not fixed but evolves as people from one society or group come into contact with other people or as they change over time, their culture changes. * What do we mean by health? * Free of disease – absence of pathogens and healthy immune system * Body functions normally – organs, nervous and other systems function as they should * Free of injury and other problems * Eats healthy foods – food that provides essential nutrients and is free of substances that cause damage to bodily functions. * Engage in healthy, preventive behavior – basic hygiene, immunizations, sees a doctor * Avoids risky behavior * To be in reasonable physical shape. * To be in a stable mental state to be happy, satisfied with life, get along with people * General well being * In some parts of the world, criteria defined by other cultures can interfere with biomedical standards. * To obese can be a sign of wealth or in the case of females, fertility, maternal capability and warm personality. * Rites that often involve what we might call â€Å"health risks† yet they are understood to be good and absolutely necessary to proceed to the next life stage. * To understand diverse concepts of health and healthy behavior, it is necessary to think of health in a broader way, beyond biomedical. * Health is often very close to ideas within that culture about being well. Chapter 3: Ethnomedicine I: Cultural Health Systems of Related Knowledge and Practice. * An ethnomedical system can be defined as: an applied cultural knowledge system related to health that sets out the kinds of health problems that can exist, their causes and (based on their causes) appropriate treatments – as an interrelated system of belief and nature. * It is of key importance when thinking about the cultural aspect of ethnomedical system is that across cultures there are different answers to all of these questions, from the range of potential health problems, to causes, to treatments, as well as the closely related question of what kinds of individuals are qualified to provide treatment * Human beings are biocultural some theorists have found it useful to make a distinction between disease (abnormal biomedical state caused by pathogens or physical anomalies) and an illness (a culturally defined state of not being well, with many culturally defined causes including biomedical). * Disease and illness may or may not refer to the same phenomenon. * Functionally, both systems have the same kinds of elements and in both cases there is a linkage between the elements. The differences have to do with the specific content, and the means by which cause is determined (with respect to cause in the biomedical case, that includes both research and clinical diagnosis.) * Where the biomedical system categorizes unwell states based on physical symptoms linked to biological causes, the nonbiomedical system may have its classification on combinations of emotional and physical manifestations links to the spiritual causes, disruption in harmony, imbalance in a person’s lifestyle or an improper mix of substances and forces. * Personalistic system – disease is due to the â€Å"active, purposeful intervention of an agent† where the ill person is the object of action by a sorcerer, spirit or supernatural force. * The general pattern of treatment is to block/counter the spiritual agent with spiritual forces in support of the patient. The center of action (in terms of cause or treatment) is not necessarily within the patient, but in the supernatural world. * Naturalistic system – disease is explained by the impersonal actions of systems based on old historical systems of great civilizations. Illness arise when people are out of balance physically, spiritually, or in some other way. * The pattern of treatment is to restore balance through various combinations of herbal medicinal, meditation, diet, lifestyle changes, or other actions. * A very important principle to remember is that a given social or cultural group will rarely operate in reference to a single ethnomedical system. The norm for most people is multiple and coexisting ethnomedical systems of some blending of elements from various types of systems. One system may be dominant, but aspects of other systems are also likely to be included. * The Placebo Effect and Role of Belief – placebo effect the tendency for treatments and pills to have no biochemical or biomedical effect to cause improvement in patient health symptoms. This occurs because of the belief that the treatment or pill has curative properties or because of the ritual process of going to a doctor itself. * Ethnomedical Systems: Non-Western Examples * Ayurvedic Medicine (India) * Originates with ancient Vedic culture in India and focues on prevention and a holistic concept of health accomplished through the maitenence of balance in many areas of life, including thought, diet, lifestyle and the use of herbs. * Body is comprised of 3 primary energy types called dosha each represents characteristics derived from the 5 elements of space, air, fire, water and earth. * Vata subtle energy associated with movement * Pittaconnected to the body’s metabolic system * Kapha associated with body structure * Cambodian/Khmer Health Belief Systems * The traditional system shares some aspects in common with Chinese and other Asian systems in the emphasis on balance. Illness may be attributed to imbalance in natural forces. This is often symbolized or expressed as the influence of wind or kchall on blood circulation illness * South African Health Belief Systems * Among the Shona and other peoples, one aspect of a naturalistic system is understood to be related to the presence of a nyoka or snake in the body. Movement of the nyoka is related to many diseases, including diarrhea, stomach ailments, sexually transmitted infections, epilepsy, mental retardation and others. * Health Belief Systems in Latin America and the Carribbean * Espiritismo common in Cuba and Puerto Rice, synthesis of Afro-Caribbean, French, and possibly U.S. spiritualist. The belief system is that there is both a supreme being and a world of spirits with influence on health that can be accessed through a medium, typically in a group sà ©ance-like setting. * Santeria also found in Cuba and Puerto Rico, blend of West African and Catholic traditions. It is based on the idea that there are many spirits called â€Å"orishas† who are connected to the supreme being and who can be appealed to help in various dimensions of life. * Curanderismo founded in many parts of central/latin America; a healer or curandero makes a diagnosis using tarot-type cards or by sweeping a broken egg or other object across the body of the patient. The idea is that there is a supremem/higher power that is the source of energy, and the curandero is the instrument of that higher power. * Western Example – the biomedical system is primarily based on a classification system tied to biological phenomena – the action of pathogens (viruses, bacteria), cellular or other biomechanical malfunctions, injuries/system damage, and others. Treatment is, of course, directly connected to generalists or specialists trained to address specific kinds of biomedical phenomena. Chapter 4: Ethnomedicine II: Cultural Systems of Psychology and Mental/Emotional Health The Cultural Construction of Mental/Emotional Illness * Anything defined as an abnormal mental/emotional state is also likely to involve a cultural judgement and therefore may say a lot about cultural values and beliefs as a whole at particular moments in history * Ex. drapetomania – the disease causing negros to run away. It was thought to be a curable disease of the mind, involving sulkiness and dissatisfaction prior to running away, that could be brought on when white slave owners trated slaves too much like human beings, or on the other hand when they were overly cruel and brutal. * Ex. dysaethesia aethiopica – characterized by a state of half-sleep and a physical or nervous insensibility that caused them to behave like â€Å"rascals† * DSM – reference book for mental conditions that are viewed in Western/biomedicine as abnormal, with detailed descriptions of the etiology, symptoms and treatment for each condition. While it is based on scientific/clinical research, the symptoms and descriptions for many c onditions offer a fascinating glimpse of the way in which such conditions can be shaped by cultural expectations and changes in such expectations. * Ex. Antisocial Personality Disorder the symptoms seem to outline a kind of personality that could be viewed as troublesome if not criminal but the picture changes when context and culture are added. * Ex. ADHD according to the DSM IV, this disorder is characterized by two sets of symptoms – inattention and hyperactivity impulsivity. This is a condition that can cause difficulties and impairs appropriate functioning. But there is room for interpretation. Some elements of hyperactivity and are subjective and depend on culturally related standards for appropriate behavior. The Question of Universal vs. Culture-Specific * Do all humans beings experience the same mental health phenomena or emotional phenomena? * The universalist position would argue that human beings have essentially the same psychological makeup – a position often referred to as â€Å"psychic unity† * The cultural relativist perspective cultures entail unique patterns of thought and behavior. * Combination of both perspectives cultures shape how emotions and mental experiences are constructed, named, and given meaning, and the living patters of specific cultures tend to accentuate particular stressors that may result in mental health issues. * There do appear to be some mental health conditions that occur in some form across cultures, and so could be seen as universal conditions (ex. depression). * Mental conditions that appear unique to one or a few cultural groups can be thought of in 2 ways * culture bound syndromes defined as any form of disturbed behavior that is specific to a certain cultural system and does not conform to western classification of diseases * Many of these patterns are considered to be â€Å"illnesses† and have local names. * Problems with culture-bound syndromes: no suggested steps for how a provider should incorporate cultural factors into the diagnosis or learn what those factors are; overlap between some conditions across cultures; the process of selecting the culture bound system is unclear * Conditions that are prompted by specific patterns of social stress and/or ecological contexts * Ex. In the Saora tribe in India there is a peculiar condition among young men and women who cry and laugh at inappropriate times, experience memory loss and feel like they are being bitten by ants. These young people are considered misfits and are not interested inpursuing the traditional subsistence of farming life. For this, they are under considerable stress due to social pressure from relatives and friends. To solve this problem, a marriage ceremony is carried out in which the disturbed person is married to the spirit. Young person becomes a shaman. * Anorexia/Bulimia in the United States * Fear of weight gain and distorted view of one’s body. This causes people to restrict their eating or binge eat/purge. One of the key contributing factors is the combination of weigh gain during puberty set against perceived social pressure to conform to culturally specific ideals of beauty * Historical Trauma * American Indian/Alaska Native populations have long experienced a range of disparities in health. These peoples suffer from a collective, psychological scar resulting from the experience of violence, culture loss, land loss, discrimination and eventual marginalization that resulted from European colonialism and conquest in the Americas. * Immigrant/Refugee Mental Health Syndromes * Many immigrants and refugee populations coming to the United States and other host countries from civil disasters and other traumatic situations experiences psychological consequences in addition to the stress of acculturation itself. * Emotions and Culture * Lutz and the Ifaluk found that emotions are culturally constructed. Emotions are a daily working phenomenon. Chapter 5: The Moral Dimension: The Relationship of Etiology to Morality in Cultural Beliefs and Practices Related to Health * Cross Cultural etiologies of illness can range from those that seem neutral, like pathogens or genetics, to those that don’t like sorcery or family disharmony * In other words, there appear to be some causes for which no judgment can be made or blame assigned, and some that can be blamed on somebody or something, whether the person who is ill, or another person, or another social institution or group. Culture, as reflected in ethnomedical systems, involves socially produced definitions of what is normal vs. not normal. * When a person experiences some abnormal phenomenon (illness) it could be thought of as: * Abnormal but morally ok not your fault * Abnormal but not morally ok your fault or somebody’s fault. Can result from stigma. * The moral connection to illness is very much related to several kinds of factors: * Cultural conceptions of the individual and the degree to which individuals are viewed as responsible for their condition and their behavior * Most western societies are typically viewed as individual-centric * The degree to which external forces are viewed as responsible for their condition and their behavior * In many cultures, what you do and what happens to you may not originate with you but with other forces. These forces could be attributed to one or more gods, to broader natural forces, to specific spirits, or to sorcery ad witchcraft. The moral source, so to speak, may in part be related to individuals but indirectly. * The kinds of social divisions that exist in a particular society and what those social divisions are held to mean – social class/social stratification, gender, race/ethnicity, religion and other divisions. * Refers to a moral source that is society itself the way in which society creates conditions that make some peole more vulnerable to disease than others or that forces some people into choices (with health consequences) that others do not have to make. * Physical Symbolism of the Disease * If the appearance of the disease looks like the embodiment of a culturally defined malevolence of some kind, people may react to it regardless of whether or not the victim is initially held to be at fault. Alternatively, the appearance of the disease may be seem like evidence that the person must be at fault or is some way selected for punshement, triggereing a kind of after-the-fact blame. * All of these can lead to the stigmatization of people with a particular illness or disease. * Stigma: the discrediting, social rejection or staining of types of people who are viewed as blameworthy in one way or another. It is the social construction of spoiled identity for classes of people viewed as undesirable by some social standard. The exclusion and abuse caused by stigma may even be sanctioned by law. * Illness Behavior * Two kinds of sick roles:   * A set of roles for people who are ill * A set of roles for the other people who interact with the sick person, whether as a healer or family member or even a classmate. * Illness behavior is produced or socially constructed within the framework of a culture. It involves an entire production, in which many players act out their roles and in doing so, work together to produce a result that comes out as the way of a particular illness takes form, and the consequences of that, in a given society. An important result of this and other culturally shaped interactions is to reproduce the culture.

Management Information On Decision Making Information Technology Essay

Management Information On Decision Making Information Technology Essay In today advance technological and competitive business environment Management Information System plays a vital role. This assignment report explains how information management changes the overall structure of the organisation and how it effects the different aspect of organisation business such as strategic decision making, Information sharing, production, financial, marketing and customer interaction. Some data and information evaluation methods are discussed which provides high quality information to the management information system for the completion of important task. Finally decision-making tools such as SWOT and ASHEN are discussed that how these tools helping in decision-making. ASSIGNMENT GUIDELINES 7004-STRATEGIC INFORMATION MANAGEMENT ASSIGNMENT QUESTION With reference to your organization, identify strategic information system (IS) issues and critically analyze and evaluate the organizations practice to solve the problems connected with implementing strategic information systems. Also discuss the wider organizational implications of the steps taken by the organization in the use of IS and their consequences. Your report should cover the following learning outcomes and assessment criteria:- LO1: Understanding the impact of management information on decision making The basic concern of Management Information System (MIS) is the collection, processing, storing, exchanging and transmission of the appropriate information in the organization for the support of management operations. Therefore with help of this appropriate information collected from different process, an organization can make a successful decision. In the absence of Management Information System (MIS) there is small chances for an organization to achieve its targets and business growth. Assessment Criteria 1.1 Identify the features of data and information Data: Data is defined as the collection of facts about events. This collection of facts is in raw form means that an unorganised and unprocessed form, which cannot be use for meaningful purpose for example Name, Age, Price etc. Information: Information is defined as a well-organised, well-processed and meaningful form of data generated from raw data. The end users utilises this meaningful data for making a decision easily for example Employees Records, Sale Report etc. Accessibility, Relevance, comprehensibility, timeliness and accuracy: In any organisation it is important that accessibility to information must be provided to all departments employees it means that availability of information to the management and other staff. The accessible information must be relevant to the processes, functionality and operations of that department. The information must be comprehensible i.e. clear, well organised and structured, must be timelines i.e. suitable to complete related task and must be accurate to generate the expected result properly. Determine the criteria to be applied when selecting data and information to support decision-making In business environment data is a valuable asset for any organisation. The data must be collected carefully because organisation decision-making processes are based on the generated information from this data. While selecting data and information for decision-making we must apply some criteria to this selection such as accuracy, validity, clarity etc. Data selection criteria: Accuracy, completeness, validity, consistency Accuracy: Data accuracy is vital role in management information because an accurate data can generate highly valuable results. For data accuracy timeliness is important otherwise there will be errors in the result. Completeness: The completeness of the data means the availability of latest data for decision-maker. The incomplete data can lead to poor decision-making management information. Validity: The validity of data mean data must be collected carefully and from an authentic source. The source of data must be known and verified. Consistency: The consistency of data is key role in good management information because it generates reliable, steady, well-organised and well-structured information. Information selection criteria: Data quality, definition clarity, relevance, presentation, timeliness, availability Data quality: To generate highly valuable and standard information data must be according to certain quality standards such as data must be in the appropriate format, well structure, well-organised and standard transferring method must be used. Definition clarity: The generated Information must be clearly and easily understandable, this will allow organisation employees to use the right information in the right place. Relevance: Information must be relevant to a task that it can be examined and packaged into an effective format. This is helpful that the management information is having to the point information but the information must not be incomplete. Presentation: The management information must be able to present information in the right format, order, well-structured and attractive design. This will describe a clearer picture of the organisation. Timeliness: The information must not take longer time i.e. must be concise and to the point that the management information can quickly response. Availability: The regular availability of information must be guaranteed to the management information that all tasks can run smoothly and the management information is able to generate up to date results. Evaluate the impact of a management information system to an organisation Increasing productivity and creativity: Management information system provides knowledge to workers accessing information resources. Using this knowledge the productivity of organisation is increased rapidly i.e. manufacture more products in short time. Not only this but also it brings new ideas and inspiration into the organisation. Developing policies: Management information system helps organisations to get maximum benefits from the extensive use of these information resources in developing policies i.e. planning, implementation and evaluation in the organisation. Use of strategic information resources: In the management information system the strategic information resources helps organisation in increasing productivity and brings new innovation. Organisations are able to do better planning, implement new policies efficiently. Strategic information resources improve the use of information resources in business, government and non-profit organisations strategies. Understanding ICT as a tool for accessing information In the management information system the Information and Communication Technology (ICT) tools are the most commonly used source for accessing information. These tools allow organization to access any type of information such products, researches, new developments, quality standards, communication with employees and customers etc. Managing external, corporate and internal information in organization The management information system systematically and efficiently manages the external information i.e. customer needs and choices, corporate information i.e. organisation values, brand names, advertising and marketing procedure, and internal information i.e. effectiveness of tasks, quick processing, interpretation and response of the organisation staff. Using information to support business processes Information supports the following business process. Market and customer information Using Market information organisation can learn about the competitors in the market allowing them to improve product quality, increase productivity etc. using customer information organisation will have a better understanding of customer needs and choices. Product information Using product information organisation can improve products quality, increase production, price comparison and easily availability. Specialist knowledge Using specialist knowledge organisation can manufacture new innovative products, add new customer to business, reduced cost and expenditure. Business process information Business process information supports the internal information about the performance of the organisation such Finances, Customer, internal process and learning and growth. Management information and plans Management information and plans supports the developing policies, future planes, and improvement of services of the organisation. Human resource information Human resource information is essential for organisations reputation, product support, future planes and innovations. Supplier information The Supplier information allows the organisations to choose from a large number of suppliers offers affordable price, best quality and quick service. LO2: Understanding the importance of information sharing within the organisation Information sharing within the organisation making employees as team allowing them to put forward their ideas, inspiration, new creations, discuss different matter and find solution for critical issue. This improves the overall efficiency of the organisation in terms of employees, products, policies, customers and competitors. Assessment Criteria 2.1 Determine the legal responsibilities in sourcing, sharing and storing information Confidentiality and privacy: Special care must be taken when sourcing, sharing and storing information such that this must fully compliance with the Data Protection Act. Information about organisation and employee must not be disclosed with out their consent. Copyright and software protection Any type of data, information and software must be used under copyright and software protection Act. This means that using someone work must be authorised by that person or any organisation to which it belongs. Contractual obligations In case of conditional agreement information sourcing, sharing and storing must not breach the conditions i.e. all these operations must be according to the terms and conditions of contract. IS and Crime (criminal not civil law) This includes frauds i.e. dishonestly use of information, infringement i.e. violation of rules and regulation, miss used of information i.e. for the purpose of making organisation or individual unpopular. 2.2 Discuss when information should be offered and access allowed. Information obtaining, accessing and processing must be according to the Data Protection Act, which gives the right to individuals Person, organisation etc to know what information is held about them, the purpose of information holding as well ensures them that personal information is handled properly. Anyone who is processing someone personal information must comply with the eight principles of Data Protection Act, which are explained below. Fairly and lawful process: According to 1st principle, Personal data must be processed fairly and lawfully. This means that the data subject i.e. person, organisation permitted the processing of their personal information for any legal and legitimate purposes such as employment, justice, health and safety etc. Process for limited purpose: According to 2nd principle, Personal data must be obtained and process for a limited purpose only i.e. one or more particular and lawful purposes. If the further processing of personal information is required for other purposes than the specified then the data subject must be informed and further processing should be according to the data object consent. Adequate, relevant and not excessive: According to 3rd principle, Personal data must be adequate, relevant and not excessive in relation to the purpose it is obtained and processed. This must ensure the data subject that the processing of personal data is relevant to the specified purpose and is not unnecessary. Accurate and up to date: According to 4th principle, Personal data must be accurate and up to date if necessary. This means that the accuracy of the data must be ensure whatever it is directly obtained from the data subject or it is through third party. It is the responsibility of the data object to inform the about any changes or inaccuracy in the data. Not kept for longer than is necessary: According to 5th principle, Personal data must not be kept longer than is required for the purpose or purposes after it is processed. Process in line with a persons right: According to 6th principle, Personal data shall be processed with the data subject rights under the Data Protection act. This means the data subject has the right to request for the correction, blocking and deleting of their personal data after processing. Secure: According to 7th principle, the security of personal data must be ensures. This means that in case of unauthorised or unlawful processing, accidental loss and destruction to the personal data appropriate technical and organisational measures should be taken to prevent such incidents. Data Transfer According to 8th principle, Personal data must not be transferred outside the European Economic Area i.e. to outside countries. If the outside countries can ensures that personal data will have adequate level of protection and will be processed with the consent of data object and for the specified purpose, then in such situation data can be transferred. 2.3 Evaluate the formats in which information can be offered. Electronic/manual: In Electronic format information are provided through electronic means computer generated such as E-mail, Ms Word file, Excel sheet, Data Bases etc. while manual information are almost are provided on papers i.e. printed or handwritten such as log books, manual order book, letters, books, reports etc. Lists of Individuals List of individual could be computer generated or manual, which contains details about organization employees, managerial stop and other staff responsible for different task. Usually this contains names, designation, contact etc. Libraries: Libraries are well organized and well-structured data storage system used in computer to holds data files, folders, records, pictures, and videos in a proper order etc. now days there are many electronic libraries holding e-book, e-journal etc. not only electronic libraries are used still most organization using large number of manual libraries contains books, journal, research papers, reports etc. Folders Folder is container used by computer system for organizing folders, programs and files on a disk in graphical user interfaces mostly represented with a graphical image (icon) of file folder on the screen. Manual folders normally used for holding papers i.e. invoices, report, expenses etc. Documents Computer generated document is any self-contained piece of work created with help of any application program is saved with a unique file name. This unique name is used to retrieve that document. While manual documents are hard copies or handwritten records, personal detail, manual etc. List items inside the lists This is heretical or tree structure, similar items are list under single category the inside list are known as sub categories of the main category. This keeps items in an organized structure and it is easy to find and locate a specific item. List items present in the libraries: In the libraries all items are divided in categories, each category contains a list of interrelated items as well sub items, this categorization helps in searching and locating items within the vast amount of the available items. LO3: Use information to inform and support strategic decision-making Assessment Criteria 3.1 Analyze information to identify patterns and trends With the help of information system organisations can identify and predict the patterns and trends in all aspect of the business such as market, competition, customer demands etc and based on the information analysis they can make good strategic decisions. The market The Information system analyses the data collected from the market and based on the analysis the organisation can decide about the product quality improvement, increase productivity, adjust product price and can decide about the launching of new products and organisation future planes. The competition Based on the Information system analysis of the market data organisation can decide about the product price reduction, improves quality, improve advertising campaign, more facilities to customer and shareholder, easily availability etc as competition with other organisation. The state of economy Based on the Information system analysis organisation can manufacture economical product with low cost and can utilise available resources efficiently i.e. reduction in manufacturing time, proper use of material, required amount of product, reduction in manufacturing defects etc. Legislative development Information system improves the legislative system of the organisation. They are fully compliance with the data protection act, international laws and standards, legal rights. Based on the information analysis the organisations can take legal steps to attract Customers, compete with their competitors, can utilise information resources, shares informations, utilise hardware and software etc. Customer demands Based on the Information system analyses of the collected data from the market organization can predict the customer demands such as what customer wants, is their need of improvement in products, is there a possibility to launch new product, are products easily available to customer, is there a need of change in the policy and legislation, are customers able to commits complains and advices etc, are they happy with prices etc. Evaluate a range of decision making tools and techniques available to support a strategic decision SWOT SWOT (Strength weaknesses opportunities and Threats) analysis tools provide an organization a structural analysis of its Strengths, Weaknesses, the opportunities and threats they are facing. The SWOT analysis is based on the discussions and people viewpoints and it is not the end but step before any action planning take place. The organization use the analysis result to appreciate its strength (personal, competition, knowledge, production etc) for taking decision to minimize its weaknesses (improve developments, competition, product quality, customer communication etc), utilize most of the opportunities (possibilities, value in next five years, product demands etc) available and treating possible present and future threats (limitations, losing product values, equipment and software fault etc) in a planned and well organized way. Critical success factor (CSF) Critical success factor is an approach takes by the organisation to determine organisational need for information. There are a numbers of key factors required for any organisation to be successful, these factors are known as critical success factors. If organisation is unable to achieve these critical success factors, then this will have a high impact on the organisation and as a result there is possibility of organisation failure. The diagram below describes how CSF helping organisation in the determination for need in key decision (KD) and information Required (IR) CSF KD KD KD IR IR IR IR IR IR Where CSF represents Critical success factor, KDs represents key decision and IR represents information required to support key decisions. Model Driven DSS Model-driven is a complex Decision Support System (DSS) system helping in analyzing decisions or choosing different options between the available. This type of system is used by the organization / Business managers and staff members, or by other peoples usually interact with the organization. The use of the system is for a number of purposes, which is depending on the setup of the model such as scheduling, decision analyses etc. there are a number of ways for the deployment of Model Driven DSS system such as in stand alone PCs through hardware and software in, through client / server systems, or through the web. Data Driven DSS The organization manager mostly uses the Data Driven Decision Support System (DSS) system as well staff and the product/service suppliers used it. The use of the system is for a specific need by sending query to a database or data warehouse, which then returns the requested specific information. This type of system is mostly deployed through a mainframe system, client/server system and trough the web. Computer-based databases are the example such system, having the capability to response to query and valuable results value from existing databases. Data Mining Data Mining is the data analyzing process from different perspectives and after processing generation of useful information summary. This summary information are utilized by the organizations to increase revenue, cuts costs etc. Data mining software is one of the analytical tools available to analyze data. This tool allows users to do analysis of the data from different angles, categorize data, and finally identification of the relationships in a summarized data. Determine the source available to assist in analyzing data information Information resources such as Data, Information and knowledge In business environment information resources are the most valuable assets for any organisation. The information i.e. data, information or knowledge must be collected carefully and with authenticity because the organisation decision-making processes are based on these information. These sources of these information resources could be organisation employees, customer and other organisations but there must be some criteria for using these resources such as accuracy, validity, clarity etc. Technology resources such as hardware and software For the processing of organisation data and information such as products detail, employees details, manufacturing, stock and accounts information appropriate technology resources such hardware i.e. computer systems, printers etc and software database system, data analysis tools etc must be available to managers and staffs of the organisation. Using such resources reduces production time, cost, improves communication within the organisation and with the customers. People resources such as employee and managers in organizations Organisation employees and managers are the vital part in analysing data because they provides the organisation internal data such as manufactured quantity, cost, stock etc and as well they are operating the available equipments, computer systems and software. In organisation mostly there are people specially trained for operating specialised hardware and software for information processing, analysing, report generation. LO4: Monitor and review management information Assessment Criteria 4.1 Identify methods of evaluating management information within an organization For high level of management information organisations utilise different information evaluation methods to ensure a reliable, trusted and quality of information management system. Data governance Data governance (DG) is the overall management of the data employed in the enterprise. The Data governance ensures the availability, usability, integrity, and security of the employed data. A governing body or council runs a well-organized data governance program with a well-defined set of procedures and plans for the execution of defined procedures in the right direction. The followings are the three key elements of the successful data governance in an organization. The ability to use timely, reliable, trusted information to drive the business The data governance program must be able to ensure the information availability within the prescribed time frame to the recipients that it can be processed at in early stage. This information must be reliable i.e. consistent that execution of different processes can be performed in proper order and in the right direction. As well the information must be trusted i.e. accurate, update and must be gathered from the trusted source otherwise it will lead to program failure. Improving the quality of business decision- making The data governance programme must be able to utilise certain standard decision support systems for the achievement of high quality of business decision-making such as Model Driven DSS, Data Driven DSS etc. The available data for decision-making must be according to certain quality standard, appropriate format, well structured and well organised. Ensuring consistent use of information The data governance program must ensure the consistent use of information in organisation for reliability and smooth flow of business different process. The information flow must be regular to different component of the overall system that the system can generate reliable, trusted and high quality of result otherwise inconsistency will generate incorrect result and will lead to system failure. Management information value Timeliness Timeliness is a high importance in management information, which means that the recipients must receive information within the prescribed time frame. The timeliness can ensure an early stage information execution, which generates the accurate information result. The characteristic of timeliness of information must be effective as well must includes the current up to date information. Content Management information system provides valuable contents for organisation internal and external process support. These contents support business different process such as contents for decision making process, for manufacturing process, for marketing process, financial process, customer and services support etc. Format Management information system provides information in an appropriate and clear format, which is easily understandable. The provided information clearly describe the need, the purpose and place where it can be used such as market related information clearly describes the value of the organisation and its product that can be used to improve quality and services. Cost Management information systems help organizations in cost reduction in the overall business i.e. internally and externally. It allows organizations to deliver their products and services to customers at lower price than their competitors. Therefore, due to information system organizations can survive in difficult situations and can grow rapidly. 4.2 Discuss process for analyzing impact of information on strategic decision made Set objective of process or organization The information analysis allows the decision-maker in the organization to develop and set objectives and allocates resources required for the achievement of these objectives. Thus the organization top-level management is benefiting from information analysis in making strategic planning. Evaluate weather goals achieved The information system allows the organisation to evaluate weather the desired goals are achieved from the information analysis or not. In case of failure the process is refined with utilising more resources, expertise, care and thoroughly investigation to make sure a quality of result achieves. Gap analysis is used for the evaluation of weather goals achieved or not. Assess reasons for variance from target to actual The performance diagnosis is done by applying knowledge to performance to check weather the processes, operations and functions are generating the quality results or not. Each process is judged thoroughly weather the overall process is running smoothly and will complete successfully. Revise and implement new approaches or modify goals If there is any mistake in the process it is revised and retest. Some times the achievement of the desired resulted new approaches is implemented and some time the difficulties in achieving result can lead to modification in goals. 4.3 Determine methods of developing information capture to inform and support strategic decision-making DIKAR: Data Information Knowledge Action Result The DIKAR model is used for information quality, which is very helpful in understanding the attributes of management information quality. The diagram below is the description of the overall model. Source: Dr.L.Ali, 7004_Strategic Information Management, 2009, Lecture Notes, Cromwell college of IT Management As shown in the diagram the DIKAR model is based on the attributes of the Data, Information, Knowledge, Action and results. These attributes ensure the quality of the each component of the DIKAR model as from the start to the end quality is maintained in all processes. The table below explains the attributes of each component. Data Quality The provided data must be accurate i.e. up to date, the whole data to complete that task i.e. completeness, collected from authentic and trusted source i.e. validity and regularly available for smooth flow i.e. consistency. Information Quality Information must be generated from a quality data, all definition must clearly describe the purpose, only relevant information should be used related to a task, the presentation of information should be in the proper order and right format, information must be provided to the recipient in the prescribed time frame and finally availability of information must be ensure to the end user related to that task. Knowledge Quality For knowledge quality the information quality must be maintained as described in the previous section, ASHEN factors (is explained in the next section) must be taken into account, the end user must be experienced in using such knowledge i.e. prior experience, knowledge must be clear and easily understandable i.e. explicit knowledge and finally must be understood clearly by the end user i.e. tacit knowledge. Action Quality An appropriate action must be taken for the solution of the task, this action must be with in the prescribed time frame and must generate results with clarity that ends user can utilise results in the right place and in the right direction. Result Quality The generated output must clearly state the achieved objectives and consistency of results. The achieved result must be the right and desired and efficient for the task. ASHEN: Artefacts Skills Heuristics Experience Natural talent The ASHEN factors is used for the assessment of knowledge quality at the points des